Support

Songless by Calico Studio Inc.

Common questions

My trial or subscription is not recognized

Open the app, go to Settings, then Purchases, and tap Restore Purchases. If you turned auto-renew off, you keep access until the end of the period you already have. Make sure you are on version 0.0.5 or later.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, never by us. On iPhone and iPad, open Settings, your name, Subscriptions, choose Songless and tap Cancel Subscription. On Android, open the Play Store, tap your profile picture, then Payments & subscriptions, Subscriptions. Canceling stops future charges, and you keep access until the end of the current period.

A song will not load or play

Check your connection, update to the latest version and open the app again. If it keeps happening, email us the device model and the song, and we will fix it with you.

How do I delete my account and data?

In the app, open Settings, then Account, and tap Delete account. You can also email us and we will delete everything linked to your account.

Where are the legal documents?

The privacy policy is on this site and the terms of use are Apple's standard license agreement. Songless is on the App Store.